Terms and Conditions for KOC&U Wallet Services ("Agreement")

(Last Updated on April 21, 2022)

• Services

1.1 The words "I", "me" and "my" refer to any holder of the accounts maintained with you and including one or more individuals, sole proprietorship, partnership, corporation and unincorporated association or body. The words "you" and "your" refer to KOC&U Wallet (the "KOC&U Wallet").

1.2 You have the discretion from time to time to determine the scope of functions, features or services ("Services") available on or through KOC&U Wallet Online or Mobile APP, set or change the daily cut-off time, withdraw or discontinue the Services without notice or responsibility to me. Any transaction done via the Services after the daily cut-off time in Hong Kong shall be treated as a transaction at next business day value.

1.3 Your Services enable me to be connected to your data and operation system through internet to have direct access to all or any of my accounts (the "Accounts"), to provide instructions and/or effect transactions. Access may be made via personal computer, wireless web-enabled device or similar access device as may be allowed by you from time to time (“Device”). My use or continued use of the Services shall constitute my acceptance of this Agreement.

1.4 BY DOWNLOADING AND USING THE APPLICATION OFFERED BY KOC&U FINTECH LIMITED FOR MOBILE DEVICES, TABLETS OR OTHER DEVICES (THE “APPLICATION”), I AGREE TO BE BOUND BY THESE TERMS OF USE FOR APPLICATIONS OFFERED BY KOC&U Wallet AND ANY OTHER POLICIES, TERMS OR OTHER DOCUMENTS THAT MAY BE PUBLISHED FROM TIME TO TIME, WHICH ARE EXPRESSLY INCORPORATED HEREIN BY REFERENCE, INCLUDING, BUT NOT LIMITED TO THE EXISTING KOC&U Wallet ONLINE USER AGREEMENT, THE KOC&U Wallet TERMS AND CONDITIONS FOR ACCOUNTS AND SERVICES AND ANY OTHER AGREEMENT BETWEEN KOC&U FINTECH LIMITED AND ME (COLLECTIVELY THE “TERMS AND CONDITIONS”). IF I DO NOT AGREE TO THE TERMS AND CONDITIONS, I SHALL NOT DOWNLOAD, INSTALL, COPY, OR OTHERWISE USE THE APPLICATION.

    (i) The following are the Terms of Use for the Service (as defined hereinafter) and the Application. The Application is offered by KOC&U Fintech Limited. These Terms of Use, which may be amended from time to time, shall apply to any person (referred to herein as "I" or "me") who accesses or uses any feature of the Application. 

(ii) The Service in these Terms of Use means a service available to every customer of KOC&U Wallet allowing them to access wallet services provided by KOC&U Fintech Limited with a compatible wireless web-enabled device or other device, each as may be designated by KOC&U Fintech Limited from time to time (“Device”). I can enroll to obtain account information and make selected transactions using my Device. There is no charge for using the Service. Regular account charges will apply to services and features that are accessible through the Service. The telecommunications carrier for my Device may impose an extra fee in order to make such device 'wireless web enabled'. 

• I am granted a non-exclusive, non-sublicensable, non-transferable, personal, limited license to install and use the Application only on a Device that I own or control, solely for my personal use and as expressly permitted herein. Certain software that KOC&U Wallet uses to provide the Service has been licensed from third parties (each a "Third Party Licensor") that is not affiliated with KOC&U Wallet. This limited right to use such software is revocable at any time in the discretion of KOC&U Wallet. KOC&U Wallet and its Third Party Licensors retain all right, title and interest in and to the Application and any modifications and updates thereto. I agree not to decompile or reverse engineer any software in the Application. All rights not expressly granted to me herein are reserved.

• The Service is provided "as is" and without warranty. I acknowledge and agree that from time to time, the Service may be delayed, interrupted or disrupted for an indeterminate period of time due to circumstances beyond the reasonable control of KOC&U Wallet including, without limitation, any inaccuracy, interruption or delay in transmission by the telecommunications carrier used with the Device to access the wireless web, or any interruptions, disruption or failure in the provision of the service, whether caused by strikes, power failures, equipment malfunctions or other reasons. KOC&U Fintech Limited, its affiliates or a Third Party Licensor shall not be liable for any claim arising from or related to the Service arising from any such delay, interruption, disruption or similar failure. In no event will KOC&U Fintech Limited or any affiliate or Third Party Licensor be liable for indirect, consequential or special damages, including lost profits, arising from my use of the Service, even if such damages were reasonably foreseeable and notice was given regarding them. These limitations will apply to all causes of action, whether arising from breach of contract, tort (including negligence) or any other legal theory.

• My attention is drawn to the section of the Terms and Conditions for Accounts and Services entitled “Access to Accounts by Code” which contains important information on my rights and responsibilities when making transactions using the Service. 

• By identifying a device as eligible for use with the Service, KOC&U Wallet does not recommend, endorse or make any representation or warranty of any kind regarding the performance or operation of such device. I am responsible for the selection of a device and for all issues relating to the operation, performance and costs associated with such device with my telecommunications carrier.

• I undertake to inform KOC&U Wallet as soon as reasonably practicable if I know or suspect that someone else is able to access my Device or the Application, or if my Device has come into possession or control of any unauthorized person.

• KOC&U Wallet and its Third-Party Licensors have no obligation to correct any bugs, defects or errors in the Service or Application, or to otherwise support, maintain, improve, modify, upgrade, update or enhance the Service or Application. Except as otherwise required by applicable law or regulation, KOC&U Wallet may terminate my use of the Service and expand, reduce or suspend the type and/or dollar amounts of transactions allowed using the Service, change the enrolment process and transaction limits associated with it from time to time based on security issues and other factors at any time in its sole discretion without prior notice.

• I acknowledge and agree that KOC&U Wallet may collect, transmit, store, and use technical, location, and login or other personal data and related information, including but not limited to technical information about my Device, system and application software, and peripherals, and information regarding my location, that is gathered periodically to facilitate the provision of software updates, product support, and other services to me (if any) related to, or in connection with, the Service.

• When I use the Service or the Application, KOC&U Wallet and third parties that KOC&U Wallet works with may use cookies and/or pixel tags to collect information and store my preferences. KOC&U Wallet may use the information for security purpose, to facilitate navigation, to display information more effectively, and to personalize my experience while using the Service or the Application, as well as for online tracking and marketing purposes. KOC&U Wallet may recognize my Device to assist my use of the Service or the Application. KOC&U Wallet also gathers statistical information about the usage of the Application, for security, fraud prevention and marketing purposes, and to continually improve the design and functionality and understand how the Application is used and to assist KOC&U Wallet with resolving questions regarding the Application. Cookies further may allow KOC&U Wallet to select which of its advertisements or offers are most likely to appeal to me and display them while I am online. KOC&U Wallet may also use cookies in online and mobile advertising to track responses to advertisements and to measure the success of marketing campaigns.

• I note that cookies and pixel tags do not capture any information that can personally identify me.

• The information KOC&U Wallet gathers help to improve user experience and may include (without limitation): time and duration of my use of the Application; and pages I viewed while using the Application.

•  As a customer of KOC&U Wallet, the data submitted by me through use of the Service or Application will also be governed by the Policy Statement relating to the Data Protection Act of KOC&U Wallet available on www.kocnu.com.

•  KOC&U Wallet has the right to amend, add, delete, replace or supplement any of these Terms of Use at any time by giving notice to me, and the same shall become binding on me from the date of their adoption by KOC&U Wallet and shall be deemed to have come to my attention by their being displayed at the websites or any other mode which KOC&U Wallet deems fit. My continued use of the Service or Application shall constitute my acceptance of any such changes or modifications. I understand and accept that if I do not agree to these Terms or Use or its amendment, addition, deletion, replacement or supplement from time to time, I will be denied to (1) online wallet service access, (2) mobile online wallet service access, (3) and the access to view e-statement (if applicable).

• Certain Services or Applications may be subject to separate terms and conditions, which are in addition to these Terms of Use. In the event of a conflict, the additional terms and conditions will govern for those Services or Applications.

•  The laws of the Hong Kong (“Hong Kong”) shall govern these Terms of Use. I hereby irrevocably submit to the non-exclusive jurisdiction of the Hong Kong courts.

• Depending on the type and model of my Device, I may be able to use biometric authentication technology on my Device, for example, Fingerprint Authentication/Touch ID or Face ID, and access the Application using my fingerprint or facial data or other biometric credentials which are stored on my Device instead of a password.

• Activating Fingerprint Authentication/Touch ID or Face ID or other biometric authentication technology on my Device for the Application would allow any fingerprint or facial data or other biometric credentials stored on my Device, now or in the future, to be used to access the Application, and consequently view my KOC&U Wallet accounts and effect transactions such as transferring money from such accounts. Accordingly, I agree: (a) not to activate Fingerprint Authentication/Touch ID or Face ID or other biometric authentication technology on my Device for the Application if I have any other person's fingerprint or facial data or other biometric credentials stored on my Device; and (b) not to take any action to disable any function provided by, and/or agreeing to any settings of, my Device that would otherwise compromise the security of the use of my biometric credentials for authentication purposes (e.g. disabling “attention-aware” for facial recognition). In addition, as general security measures, I agree: (a) to follow all security precautions provided by the manufacturer of my Device operating system; (b) not to use the Application on any device or operating system that has been modified outside the mobile device or operating system vendor supported or warranted configurations (e.g. devices that have been "jail-broken" or "rooted"). A jail broken or rooted device means one that has been freed from the limitations imposed on it by the mobile service provider and/or the phone manufacturer without their approval. The use of Application on a jail broken or rooted device may compromise security and lead to fraudulent transactions; and (c) to only download Application and its updates from official sources. If I, despite the warning above, activate Fingerprint Authentication/Touch ID or Face ID or other biometric authentication technology on my Device for the Application even though I have someone else’s fingerprint or facial data or other biometric credentials stored on my Device, any access, transfers and/or transactions effected using any of the fingerprint(s) or facial data or biometric credentials stored on my Device will be considered as authorized by me and I will be fully responsible for them. I will also be fully responsible and liable for all consequences arising from or in connection with the use of the Service or the Application if I fail to take any of the security measures communicated or published by KOC&U Wallet or my Device manufacturer from time to time.

•  I acknowledge and agree that KOC&U Wallet is not responsible for the Fingerprint Authentication/Touch ID/Face ID or other biometric sensor/authentication technology on my Device and KOC&U Wallet expressly excludes any statutory or other warranty, condition, term or undertaking as to the quality, accuracy or performance of Fingerprint Authentication/Touch ID/Face ID or any other biometric sensor/authentication technology on my Device as a means for securing access to and using the Application. By activating the Fingerprint Authentication/Touch ID/Face ID or other biometric sensor/authentication technology on my Device for the Application, I agree to KOC&U Wallet using and relying on Fingerprint Authentication/Touch ID/Face ID or such other biometric sensor/authentication technology on my Device to authenticate my identity, instead of requiring my password. I agree that KOC&U Wallet may treat and consider as valid and binding on me any instruction given, or agreement made with KOC&U Wallet, which is authenticated through Fingerprint Authentication/Touch ID/Face ID or any other biometric sensor/authentication technology on my Device without KOC&U Wallet making any further inquiry as to the authority or identity of the person making or purporting to give such instructions or their authenticity notwithstanding any error, misunderstanding, fraud, forgery or lack of clarity in or authorization for their terms. For certain transactions, I acknowledge that KOC&U Wallet may still require my password and/or another form of authentication even though I have accessed the Application using Fingerprint Authentication/Touch ID/Face ID or any other biometric sensor/authentication technology on my Device.

• Apple Specific Terms and Conditions: In addition to my agreement with the foregoing terms and conditions, I acknowledge and agree to the following provisions if I use the Application on iPhone, iPad or other devices operating on the Apple mobile operating system (iOS). 

• These Terms of Use form an agreement between KOC&U Wallet and me. Apple Inc. ("Apple") is not a party to these Terms of Use and does not own and is not responsible for the Application. Apple is not providing any warranty for the Application, except if applicable, to refund the purchase price for it. Apple is not responsible for maintenance or other support services for the Application and shall not be responsible for any other claims, losses, liabilities, damages, costs or expenses with respect to the Application, including, without limitation, any third party product liability claims, claims that the Application fails to conform to any applicable legal or regulatory requirement, claims arising under consumer protection or similar legislation, and claims with respect to intellectual property infringement. Any inquiries or complaints relating to the use of the Application, including those pertaining to intellectual property rights, must be directed to KOC&U Wallet via KOC&U Wallet Customer Service Email.

• The license I have been granted herein is limited to a non-transferable license to use the Application on any Device that I own or control, as permitted by the Usage Rules set forth in the App Store Terms of Service. In addition, I agree to comply with the terms of any third party agreement that is applicable to me when using the Application, such as my wireless data service agreement.

• I hereby represent and warrant that (i) I am not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) I am not listed on any U.S. Government list of prohibited or restricted parties. I acknowledge and agree that Apple and Apple's subsidiaries are third party beneficiaries of these Terms of Use and that, upon my acceptance of these Terms of Use, Apple will have the right (and will be deemed to have accepted the right) to enforce the same against me as a third party beneficiary thereof.

1.5 This Agreement shall be applicable to the Services and any Accounts which I may maintain or open with you from time to time.

1.6 My use of and all transactions and dealings effected by using the Services are subject to these terms, the Terms and Conditions for Accounts and Services and all other terms and conditions applicable to me from time to time including those set out on the website. Such terms and conditions shall apply as if they were expressly extended to the use of the Services.

1.7 This Agreement is supplementary to and not in substitution for any provisions in the Terms and Conditions for Accounts and Services.

• Security Codes

2.1 To access the Services for the first time, I must register my personal identification number ("PIN") and my account number (where applicable) issued or assigned by you online or in such other manner as you may from time to time specify.

2.2 I must subsequently choose my own user identification code (the "User ID") and password (the "Password") to access the Services and I may choose to change the User ID and Password at any time upon acceptance by you.

2.3 To access the Services, you may in your sole discretion require me to use a one-time password (the "OTP") generated by an electronic security device (the "Security Device", which may be in the form of KOC&U Wallet Mobile Token or other devices as designated by KOC&U Wallet from time to time) or sent by KOC&U Wallet to my mobile phone number registered with you via SMS message. I understand that I may be required to designate and use an unlock code (“Unlock Code”) or Fingerprint Authentication/Touch ID/Face ID or any other biometric sensor/authentication technology (where applicable) in order to protect the access and use of the Security Device or the Device. It is my sole responsibility to apply to you for such Security Device or a replacement of the same in case of loss or malfunction.

2.4 For certain Services and transactions as determined by you from time to time and for extra security protection, you may, in your sole discretion, require me to obtain a one-time online transaction authorization code ("OAC") which you may use to authenticate my identity, instructions and/or blockchain voucher transactions. The OAC may be sent to me via the Security Device, my mobile phone number registered with you via SMS message or in such other manner as you may from time to time specify. Without the OAC, I may not be able to proceed with the transaction via the Service and I will have to effect any such transactions by other means as notified by you.

2.5 I understand that KOC&U Wallet Mobile Token a function in-built and linked to KOC&U Wallet Mobile Application and enables me to generate an OTP and/or OAC to authorize transactions without the use of a hard token. To use KOC&U Wallet Mobile Token, I will need to register KOC&U Wallet Mobile Token via KOC&U Wallet Mobile Application installed on my Device (as may be acceptable to you from time to time). KOC&U Wallet Mobile Token involves creating and storing a unique soft token on my Device. Once bound with such soft token, my Device could be recognized by KOC&U Wallet for authenticating my identity or other similar purposes. I understand that if I wish to stop using KOC&U Wallet Mobile Token or otherwise wish to unbind my Device with the registered soft token, I can do so by unregistering KOC&U Wallet Mobile Token or changing my KOC&U Wallet Online Password.

• My Instructions

3.1 You are hereby authorized (but are not obliged) to treat and consider as valid and binding on me any instruction given, or agreement made with you, through internet by any person using any of the Security Codes (as defined hereinafter) without making any inquiry as to the authority or identity of the person making or purporting to give such instructions or their authenticity notwithstanding any error, misunderstanding, fraud, forgery or lack of clarity in or authorization for their terms. You shall be entitled but not obliged to investigate the authenticity or authority of persons registering, using or generating my Security Codes (as defined below).

3.2 Advice or confirmation that an instruction has been received and/or a transaction has been effected through the Services may be provided by you. I acknowledge that there may be a time lag in transmission of instructions, information or data via the Services and such advice or confirmation pertaining to the Services shall not for any purpose whatsoever be taken as conclusive of my account balance and transaction status.

3.3 Any instructions given in connection with the Services by quoting any of the Security Codes (as hereinafter defined) as prescribed by you, once given, may not be rescinded or withdrawn without your consent. All such instructions given, as understood and acted on by you in good faith, shall be irrevocable and binding on me whether given by me or by any other person purporting to be me. You shall be under no duty to verify the identity or authority or the person giving such instruction or the authenticity of such instructions apart from verifying the Security Codes (as hereinafter defined) provided or submitted.

• My Undertaking and Responsibilities

4.1 I agree not to allow anyone else to operate the Services on my behalf.

4.2 I shall keep the User ID, Password, OTP, PIN, Fingerprint Authentication/Touch ID, Face ID and/or other biometric credentials, Unlock Code and/or OAC (together the "Security Codes") and the Security Device secure and confidential. I shall not disclose the Security Codes or permit any of the Security Codes to be disclosed to any unauthorized person or allow the Security Device to come into possession or control of any unauthorized person.

4.3 If I discover or suspect that any of the Security Codes are known to someone else, compromised, lost or stolen and/or that the Device, my registered phone number, the related SIM card or the Security Device is lost or has otherwise come into possession or control of any unauthorized person or that and/or that any unauthorized use of the Services is being made, I shall immediately inform you via KOC&U Wallet Customer Service Email and, for security protection, immediately change my KOC&U Wallet Online Password.

I undertake:

• to keep the Security Codes secret and the Security Device secure and shall not disclose or permit any of the Security Codes to be disclosed to any unauthorized person or allow the Security Device to come into possession or control of any unauthorized person and if I act in good faith and am diligent in safeguarding the Security Codes and the Security Device, I shall not be liable for any unauthorized transactions made through the Services;
• to inform you as soon as reasonably practicable if I know or suspect that someone else knows any of the Security Codes or that the Security Device has come into possession or control of any unauthorized person or that unauthorized transactions have taken place or if the Device or Security Device is lost or stolen, and if I fail to do so I shall be liable for any unauthorized transactions made;
• to be liable for all losses if I act fraudulently or with gross negligence including but not limited to properly safeguard or knowingly allow the use by others of any of the Security Codes or the Security Device. However, I shall not be liable for indirect, special or consequential loss or damages;
• not to decompile, reverse-engineer, translate, convert, adapt, alter, modify, enhance, add to, delete or in any way tamper with, or gain access to, any part of the Services, the Security Device or any website established, operated and/or maintained by or on behalf of you (the “Internet Site”), or any software comprised in them;
• to use a PIN number or other security code to prevent unauthorized access to my mobile devices, tablets or other wireless web-enabled device or other device used to access the Services (the “Device”);
• not to leave the Device or Security Device I am using unattended while I am using the Device to access the Services or Security Codes and to make sure that any information and Security Codes stored or displayed on the Device or Security Device is kept secure;
• to delete the application offered by the Bank for accessing the Services from my Device if I change device or dispose of it;
• to only use the Device in accordance with its manufacturer's instructions and ensure that its security software is up to date, that the Device is working properly and that I have followed the operating instructions when using the Device; and
• to ensure that the Device does not have any computer viruses, bugs or other malicious, destructive or corrupting software, code, agent, program or macros, and/or phishing or social engineering schemes which utilise computer software or telecommunications to obtain my personal data or User ID, Password, OTP, Card Number, PIN, Fingerprint Authentication/Touch ID, Face ID and/or other biometric credentials, Unlock Code and/or OAC or any other information related to me for malicious or fraudulent purposes, including, without limitation, through Structured Query Language injections, cross site scripting, worms, Trojan horses, adware or spyware.

4.4 Unless Clause 4.5 applies, I shall be fully liable and responsible for all consequences arising from or in connection with the use of the Services (including, without limitation, the use of any of the Security Codes or the Security Device).

4.5 Subject to clause 5.1, I am not responsible for unauthorized transactions in the Accounts (if I have not acted fraudulently or with gross negligence) caused by:

• a computer crime not prevented by your security system; or
• a human or system error caused by you resulting in an improper transaction leading to lost or misplaced funds.

4.6 In case any Account which is accessible through the Services is a joint or partnership account, I shall be responsible for the liabilities and obligations of the other account holder(s) or partner(s) howsoever arising on a joint and several basis.

4.7 I shall check my accounts and statements on a regular basis and inform you as soon as reasonably practicable about any errors or unauthorized transactions.

4.8 I shall indemnify you against all liabilities, claims, demand, losses, damages, costs, charges and expenses of any kind (including, without limitation, legal fees on a full indemnity basis) which may be incurred by you and all actions or proceedings which may be brought by or against you in connection with the provision of the Services or the exercise of your powers and rights under these Terms and Conditions, unless due to your gross negligence or willful default or Clause 4.5 applies.

• Liabilities of KOC&U Wallet

5.1 Unless there is gross negligence or willful default of you, you shall not be liable to me for (i) use of the Services and/or access to any information as a result of such use by me or any other person whether or not authorized; (ii) any interruption, interception, suspension, delay, loss, unavailability, mutilation or other failure in providing the Services (including but not limited to any interruption, interception, suspension, delay or failure to generate the Device Password and/or the OAC), in transmitting instructions or information relating to the Services or in connecting with the website caused by any acts, omissions or circumstances beyond your reasonable control, including without limitation any computer, telecommunication, electrical or network failure; (iii) transmission and/or storage of information and/or data relating to me, the Services and/or transactions or dealings conducted by me pursuant to the Services through or in any system, equipment or instrument of communication network provider.

5.2 You do not warrant or represent that the Services and the Internet Site are free from virus or other destructive features which may adversely affect my hardware, software or equipment.

5.3 You will make reasonable efforts to ensure that the Security Device provided to me will perform as necessary to permit access to the Services. I will notify you immediately if any Security Device fails to function correctly. You may, if you are satisfied at your sole discretion that the Security Device's failure to function correctly is not caused by default or negligence on my part, replace the same with a new Security Device. You shall not have any liability for breach of any implied term as to satisfactory quality, merchantability or fitness for purpose of any Security Device. You will not be held liable for any loss or damages incurred or suffered by me arising from my failure to safe-keep and/or use the Security Device in accordance with your instructions and recommendations.

5.4 Subject to the provisions herein, if you are found liable for your acts or omissions for any reason whatsoever, your liability shall be limited to the amount of the relevant transaction or my direct damages whichever is less. You shall not be liable to me for any indirect, special or consequential loss or damages.

• Service Fee

6.1 You may from time to time charge a service fee at such rate as you may notify me for my use of your Services. All charges associated with gaining access to the Services will be borne by me.

• Supply and Disclosure of Information

7.1 I and (if applicable) each of our partners/committee members/directors understand and agree that my/his use of any of your facilities and services and all account(s) opened by me/him will be governed by the Policy Statement relating to the Personal Data (Privacy) Ordinance ("PDPO") available on the website maintained by you. I and (if applicable) each of our partners/committee members/directors hereby understand that the PDPO contains your policies and practices from time to time in force relating to personal data, including without limitation its collection, use, possession, dispatch, transmission, access and correction and other matters incidental thereto.

7.2 I and (if applicable) each of our partners/committee members/directors understand that my/his data may be disclosed to, processed or kept by your service providers and other classes of persons as set out in the PDPO.

7.3 I and (if applicable) each of our partners/committee members/directors may always contact such persons referred to in the DPA to gain access to and request correction to me/his information provide to you.

7.4 In order to ensure my secure access to the Services and/or KOC&U Wallet Mobile Application as well as for fraud prevention purpose, you will use cookies, web logs (information about how I use the Services and/or KOC&U Wallet Mobile Application) and remote scanning technologies to obtain information, to improve security of the Services and/or KOC&U Wallet Mobile Application and to detect malware, threats and vulnerabilities that may affect security of the Services and/or KOC&U Wallet Mobile Application. I acknowledge and agree that you may collect, transmit, store, and use technical, location, and other personal data and information, including but not limited to technical information about my Device such as IP address and/or Device ID, system and application software, and peripherals, and information regarding my location for such purposes. You may restrict my access to the Services and/or KOC&U Wallet Mobile Application if such remote scanning detects any signs of suspicious online transactions/activities, potential malware, other online threats or system vulnerabilities. I will be held responsible for using a Device that shows signs of potential malware infection and affects the security of the Services and/or KOC&U Wallet Mobile Application.

7.5 When I use the Services and/or KOC&U Wallet Mobile Application, you and third parties that you work with may use cookies and/or pixel tags to collect information (for example, time and duration of my use of the Services/KOC&U Wallet Mobile Application, pages I viewed while using the Services/KOC&U Wallet Mobile Application) and store my preferences. You may use the information for security purpose, to facilitate navigation, to display information more effectively, and to personalize my experience while using the Services and/or KOC&U Wallet Mobile Application, as well as for online tracking and marketing purposes. You may recognize my Device to assist my use of the Services and/or KOC&U Wallet Mobile Application. You may also gather statistical information about the usage of the Services and/or KOC&U Wallet Mobile Application for security, fraud prevention and marketing purposes, and to continually improve the design and functionality and understand how the Services and/or KOC&U Wallet Mobile Application are used and to assist you with resolving questions or issues regarding the Services and/or KOC&U Wallet Mobile Application. You may also use cookies to select which of your advertisements or offers are most likely to appeal to me and display them while I am online. You may also use cookies in online and mobile advertising to track responses to advertisements and to measure the success of marketing campaigns.

7.6 As your customer, I understand the data submitted by me and/or collected by you through use of the Services and/or KOC&U Wallet Mobile Application will also be governed by your Policy Statement relating to the Personal Data (Privacy) Ordinance available on www.kocnu.com .

• Amendments and Cancellation

8.1 You have the right to amend, add, delete, replace or supplement any of this Agreement at any time by giving notice to me, and the same shall become binding on me from the date of their adoption by you and shall be deemed to have come to my attention by their being displayed at the websites or any other mode which you deem fit. I understand and accept that if I do not agree to this Agreement or its amendment, addition, deletion, replacement or supplement from time to time, I will be denied to (1) online wallet service access, (2) mobile online wallet service access, (3) and the access to view e-statement (if applicable).

8.2 I may cancel the use of the Services at any time by giving notice through the KOC&U Wallet Customer Service Email or by using any other methods as you may notify me from time to time.

• Law and Jurisdiction

9.1 The Services and the Agreement shall be governed by and construed in accordance with the laws of the Hong Kong ("Hong Kong"). I hereby irrevocably submit to the non-exclusive jurisdiction of the Hong Kong courts.

• Others

10.1 In case of discrepancies between the English and Chinese version of these Terms of Use, the English version shall prevail.